Hopes Dashed

I'm at a national meeting to discuss all things quality. This morning I was very excited to see that the last speaker of the day was named Deana Croghan. Given the name, this person just had to represent the most perfect person alive. I waited all day with giddy excitement. But alas, she didn't begin to live up to her name. She was a very nice person with many fine quality observations... but she sure wasn't Deana nor was she anything close to Croghan.